We strive to ship your online order within 2-5 business days of receiving it (this excludes holidays and weekends). This is the time to fulfill the order and does not include transit time.
Once your order has been shipped, you will receive an email update.Canadian shipping
Standard Canada Post shipping is provided free of charge. This option does not include tracking. If you would like expedited shipping with tracking information, you can purchase this option at checkout.International shipping
Duties and taxes are not included under the price of the item, your order will be shipped DDU (Delivered Duty Unpaid) and may incur duties, fees and import taxes upon delivery. This charge is ultimately determined by your local customs authority. Payment of these is necessary to release your order from customs. For more information, please consult your local customs office. Please note, any refused or unclaimed international orders will not be eligible for refund.
If you have any questions, please don't hesitate to contact us at firstname.lastname@example.org